Frequently Asked Questions

Find answers to common questions about GrabURL

General

What is GrabURL?

GrabURL is a premium domain marketplace platform for buying and selling high-quality domains with automated transfers and secure payments.

How does the transfer process work?

After purchase, you receive an auth code via email within minutes. Use this code to transfer the domain to your registrar. The process typically takes 5-7 days.

What payment methods do you accept?

We accept credit/debit cards via Stripe (global) and UPI/Net Banking via Razorpay (India).

Buying Domains

Are all domains ready to transfer?

Yes, all listed domains are available and ready for immediate transfer after purchase.

Can I get a refund?

Refunds are available within 7 days if the domain transfer hasn't been initiated. See our refund policy for details.

Do you offer payment plans?

Currently, we only accept full payment. Payment plans may be available for high-value domains - contact us.

Technical

What registrars are supported?

All major registrars including GoDaddy, Namecheap, Google Domains, and more. The auth code works with any ICANN-accredited registrar.

How accurate are the traffic stats?

Traffic and revenue data comes directly from Google Analytics and is updated regularly. Premium analytics access provides real-time data.

Can I connect my own analytics?

Yes, as the new owner you can connect your own Google Analytics after the transfer is complete.

Security & Privacy

Is my payment information secure?

Yes, all payments are processed through PCI-compliant gateways (Stripe/Razorpay). We never store your card details.

What is 2FA and should I enable it?

Two-Factor Authentication adds an extra security layer. We highly recommend enabling it for account protection.

How is my data protected?

We use enterprise-grade security including encryption, rate limiting, CSRF protection, and regular security audits.

Still have questions?

Contact our support team:

Response time: Within 24 hours