Terms of Service
Last updated: December 1, 2025
By accessing and using GrabURL.com ("the Platform"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this Platform.
GrabURL.com operates as a marketplace for buying and selling domain names. We provide:
- A platform to browse and purchase premium domain names
- Secure payment processing through Stripe and Razorpay
- Escrow services for buyer protection
- Domain transfer authorization codes
- Customer support for transactions
3.1 Registration
While account creation is optional for purchases, you may create an account to access additional features. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
3.2 Account Termination
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
4.1 Pricing
All prices are listed in INR (Indian Rupees) and are subject to change without notice. The price at the time of purchase is the binding price.
4.2 Payment Processing
Payments are processed securely through Stripe and Razorpay. By making a purchase, you authorize us to charge your payment method for the total amount.
4.3 Escrow Protection
Your payment is held in escrow until the domain transfer is confirmed complete. This protects both buyers and sellers.
5.1 Authorization Codes
Upon successful payment, you will receive the domain authorization code via email and our secure Transfer Portal. You are responsible for:
- Maintaining the confidentiality of the auth code
- Initiating the transfer with your chosen registrar within 30 days
- Following the transfer instructions provided
5.2 Transfer Timeline
Domain transfers typically take 5-7 days but may vary depending on the registrar. We are not responsible for delays caused by third-party registrars.
5.3 Transfer Assistance
We provide support and guidance throughout the transfer process but cannot guarantee transfer completion due to factors outside our control.
6.1 Eligibility
You may request a refund within 7 days of purchase if:
- The domain transfer fails due to our error
- The domain information was materially misrepresented
- You did not receive the authorization code
6.2 Non-Refundable Situations
Refunds will not be issued if:
- The transfer was successfully completed
- You changed your mind about the purchase
- Transfer failed due to your registrar's policies
- More than 7 days have passed since purchase
For full details, please see our Refund Policy.
7.1 Accuracy of Information
We strive to ensure all domain information (traffic, revenue, metrics) is accurate. However, we do not guarantee the exact accuracy of all metrics.
7.2 Availability
Domains are sold on a first-come, first-served basis. We reserve the right to remove any listing at any time.
The Platform and its original content, features, and functionality are owned by GrabURL.com and are protected by international copyright, trademark, and other intellectual property laws.
You agree not to:
- Use the Platform for any illegal purpose
- Attempt to gain unauthorized access to any part of the Platform
- Interfere with or disrupt the Platform's operation
- Use automated systems to access the Platform without permission
- Engage in fraudulent activities or provide false information
- Resell or redistribute domains without proper authorization
GrabURL.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Platform.
The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.
Our Platform integrates with third-party services (Stripe, Razorpay, domain registrars, etc.). We are not responsible for the practices or content of these third parties.
We reserve the right to modify these terms at any time. We will notify users of any material changes. Your continued use of the Platform after changes constitutes acceptance of the new terms.
These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any disputes arising from these terms or use of the Platform shall be resolved through arbitration in accordance with Indian law.
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
For questions about these Terms of Service, please contact us:
Email: support@graburl.com
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM IST
Response Time: Within 24-48 hours
These terms constitute the entire agreement between you and GrabURL.com regarding the use of the Platform, superseding any prior agreements.