Domain Transfer Policy
Last updated: December 1, 2025
This Domain Transfer Policy outlines the process, requirements, and timeline for transferring domain ownership after a successful purchase on GrabURL.com. We are committed to ensuring a smooth and secure transfer experience for all buyers.
Domain transfer is the process of moving a domain name from one registrar account to another. This is a standard industry procedure governed by ICANN (Internet Corporation for Assigned Names and Numbers) regulations.
2.1 After Payment Confirmation
Once your payment is confirmed, the following steps will be initiated:
- You will receive an email confirmation with your unique Transfer Portal link
- Our team will prepare the domain for transfer within 24-48 hours
- You will be guided through the transfer process step by step via our secure Transfer Portal
2.2 Transfer Portal
Our secure Transfer Portal provides a guided experience for completing your domain transfer:
- Step-by-step instructions specific to your registrar
- Authorization code (EPP/Auth code) delivery
- Real-time status tracking
- Direct support chat if you need assistance
2.3 Authorization Code
The authorization code (also known as EPP code, Auth code, or transfer key) is required to transfer a domain. This code:
- Will be provided through our secure Transfer Portal
- Is valid for a limited time (typically 7 days)
- Should be kept confidential and not shared with third parties
- Can be regenerated if expired (contact support)
3.1 Standard Timeline
The typical domain transfer process follows this timeline:
- Day 1-2: Payment confirmation and transfer preparation
- Day 2-3: Authorization code provided via Transfer Portal
- Day 3-7: Transfer initiated and pending approval
- Day 5-10: Transfer completion (varies by registrar)
3.2 Factors Affecting Timeline
Transfer time may vary based on:
- Destination registrar processing time
- Domain extension (.com, .net, .org, etc.)
- WHOIS verification requirements
- Buyer's response time for approvals
3.3 Expedited Transfers
For urgent requirements, we offer expedited transfer assistance. Contact our support team to discuss options for faster processing.
4.1 Buyer Requirements
To complete the transfer, buyers must:
- Have an active account with a domain registrar (GoDaddy, Namecheap, etc.)
- Ensure the registrar account email is valid and accessible for confirmations
- Follow transfer instructions within the specified timeframe
- Approve the transfer request when prompted by your registrar
4.2 Domain Requirements
For a successful transfer, the domain must:
- Not be within 60 days of initial registration or previous transfer
- Not be subject to any legal disputes or UDRP proceedings
- Have valid WHOIS contact information
- Not be expired or in redemption period
We can transfer domains to any ICANN-accredited registrar. Popular registrars include:
- GoDaddy
- Namecheap
- Google Domains (now Squarespace)
- Cloudflare Registrar
- Name.com
- Hover
- Porkbun
- Dynadot
If you use a different registrar, please contact our support team to confirm transfer compatibility.
6.1 Standard Transfer (Auth Code)
The most common method where we provide the authorization code and you initiate the transfer from your registrar's dashboard.
6.2 Push Transfer
For transfers within the same registrar (e.g., Namecheap to Namecheap), we can push the domain directly to your account. This is faster and doesn't require waiting for transfer approval periods.
6.3 Secure Transfer
All transfers are protected by our 7-day money-back guarantee. If the domain transfer fails or doesn't match the listing description, you'll receive a full refund.
When you purchase a domain from GrabURL, the transfer includes:
- Domain Name: Full ownership rights to the domain
- DNS Records: Current DNS configuration (if applicable)
- Website Content: If the domain includes a website, all files and content as described in the listing
- Analytics Data: Historical traffic and analytics data (if available)
- Transfer Support: Full assistance throughout the transfer process
8.1 Common Issues
If you encounter transfer issues, common causes include:
- Expired or invalid authorization code
- Domain lock not removed
- WHOIS privacy interfering with verification
- Registrar-specific requirements not met
8.2 Resolution Process
If transfer issues occur:
- Contact our support team immediately via the Transfer Portal
- We will investigate and identify the issue within 24 hours
- A new authorization code will be provided if needed
- We will work with you until the transfer is complete
8.3 Buyer Protection
If the transfer cannot be completed due to seller fault, you are eligible for a full refund. See our Refund Policy for details.
After the transfer is complete, the buyer is responsible for:
- Keeping the domain registration active (annual renewal)
- Maintaining accurate WHOIS information
- Configuring DNS settings as needed
- Ensuring the domain complies with all applicable laws and regulations
GrabURL is not responsible for the domain once the transfer is complete and confirmed.
For transfer-related questions or assistance, please contact us:
Email: support@graburl.com
Transfer Portal: Access via your purchase confirmation email
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM IST
Response Time: Within 24 hours
We reserve the right to update this Domain Transfer Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically.
Your continued use of GrabURL after any changes indicates your acceptance of the updated policy.